Maintenance Services

A Systems is a leading alternative support organization.

A Systems is a leading alternative support organization. We maintain thousands of IBM, HP, Dell, SUN, Hitachi, STK servers, libraries and storage systems - both UNIX and Windows/Linux - throughout the Brazil and South America and even worldwide with our partners.
With a full array of customized support options, SLA, aggressive and simplified pricing and an industry leading team of certified technical professionals, A Systems has successfully redefined support in the IT industry.
Customers are turning to A Systems for their HW & SW support needs… here is why:

  • No hassle Help Desk procedures;
  • WTM – Call back Within Ten Minutes;
  • 7x24x365 Support;
  • On-site response;
  • Multi Language Team & System (for tickets management and reports)
  • Huge spare parts depots.
  • A Systems highly trained, experienced & certified engineers;
  • Entire machine changing when needed
  • Substantial savings vs. OEM support

We manage all of your hardware, across manufacturers through one call. Our Support features flexible service level agreements, certified engineering support teams and dedicated customer service representatives. ecall